Tax Examiners & Collectors, & Revenue Agents

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Code: 13-2081.00

Description : Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

JobTitles : Revenue Agent, Revenue Officer, Tax Auditor, Tax Examiner, Delinquent Tax Collection Assistant, Tax Collector, Tax Compliance Officer, Revenue Specialist, City Tax Auditor, Revenue Collector

Tasks:
  • Collect taxes from individuals or businesses according to prescribed laws and regulations.
  • Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
  • Maintain records for each case, including contacts, telephone numbers, and actions taken.
  • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
  • Send notices to taxpayers when accounts are delinquent.
  • Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
  • Answer questions from taxpayers and assist them in completing tax forms.
  • Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
  • Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
  • Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.