Gaming Surveillance Officers & Gaming Investigators
Code: 33-9031.00
Description : Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
JobTitles : Surveillance Operator, Surveillance Officer, Surveillance Observer, Security Officer, Surveillance Agent, Surveillance Supervisor, Surveillance Technician, Observer, Surveillance Monitor, Compliance Officer
Tasks:
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.