First-Line Supervisors of Housekeeping & Janitorial Workers

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Code: 37-1011.00

Description : Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

JobTitles : Head Custodian, Housekeeping Supervisor, Maintenance Supervisor, Facilities Manager, Buildings and Grounds Supervisor, Environmental Services Director, Executive Housekeeper, Housekeeping Director, Custodian, Environmental Services Supervisor (EVS)

Tasks:
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Establish and implement operational standards and procedures for the departments supervised.
  • Investigate complaints about service and equipment, and take corrective action.
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.
  • Check and maintain equipment to ensure that it is in working order.