Postal Service Clerks

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Code: 43-5051.00

Description : Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

JobTitles : Sales and Service Associate (SSA), Clerk, Window/Distribution Clerk, Sales Associate, Window Clerk, Postal Clerk, Distribution Clerk, Bulk Mail Technician, Part Time Flexible Clerk (PTF Clerk), Sales and Distribution Clerk

Tasks:
  • Keep money drawers in order, and record and balance daily transactions.
  • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
  • Obtain signatures from recipients of registered or special delivery mail.
  • Register, certify, and insure letters and parcels.
  • Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
  • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.