Computer, Automated Teller, & Office Machine Repairers

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Code: 49-2011.00

Description : Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

JobTitles : Computer Technician, Field Service Engineer, Service Technician, Field Engineer, Computer Repair Technician, Customer Service Engineer, Field Service Technician, Computer Consultant, Copier Technician, Electronics Technician

Tasks:
  • Converse with customers to determine details of equipment problems.
  • Reassemble machines after making repairs or replacing parts.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Test new systems to ensure that they are in working order.
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
  • Operate machines to test functioning of parts or mechanisms.
  • Maintain records of equipment maintenance work or repairs.
  • Install and configure new equipment, including operating software or peripheral equipment.