Postmasters & Mail Superintendents

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Code: 11-9131.00

Description : Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

JobTitles : Distribution Operation Supervisor (SDO), Postmaster, Distribution Operations Manager, Remote Encoding Center Manager, Remote Encoding Operations Supervisor, Computerized Forwarding System Supervisor, Mail Delivery Supervisor, Postal Supervisor, Postmaster Relief (PMR)

Tasks:
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Resolve customer complaints.
  • Hire and train employees, and evaluate their performance.
  • Prepare employee work schedules.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Negotiate labor disputes.
  • Collect rents for post office boxes.
  • Issue and cash money orders.
  • Inform the public of available services, and of postal laws and regulations.